AI-POWERED

INCIDENT RESPONSE

MANAGEMENT

Collaborate effortlessly in a single Slack channel, smoothly linked to tools and team members, leading you from initial statement to solution with clarity and effectiveness.

Workflow

AI PostMoterm

Runbook

Slack

PagerDuty

StatusPage

Take a tour of Octoplus Incident Management

Start Incident Swiftly

Collaborate effortlessly in a single Slack channel, smoothly linked to tools and team members, leading you from initial declaration to final resolution with clarity and effectiveness.

  • Instantly set up your channel in seconds using /incident.
  • Automatically generate a channel when required with PagerDuty auto-create.
  • Stay guided by nudges and automations throughout the process.

Summon Your Team

Bringing in the appropriate individuals at the correct moment, and keeping your leadership or business teams informed, reduces ambiguity regarding ownership. This facilitates productive collaboration in resolving incidents collectively.

  • Ensure timely escalation to the appropriate individuals.
  • Define key roles to enhance clarity and accountability.
  • Establish, assign, and track tasks with corresponding follow-ups.

Make Incident Post-Mortem and Summary effortless.

After closure, eliminate the manual burden of writing PostMortems. We'll transform incidents into opportunities with automatically generated PostMortems and Summaries.

  • AI-generated PostMortem from incident channel, Google Meet, and other sources.
  • Bring team up to speed with AI Generated Incident Summaries during Incidents.

Keep everyone informed

Make sure to provide prompt updates to your team, leadership, and customers without any delays. Simplify communication to improve visibility.

  • Use the Statuspage integration to keep customers informed.
  • Share AI-generated updates and track them via a live #incidents channel feed.
  • Create instant action items and automated follow-ups using AI.

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